FAQ

Twenty questions, answered properly

Everything clients ask before starting a project — confidentiality, accuracy, formats, turnaround and what we will not do.

Confidentiality & security

Do you sign NDAs?

Confidentiality is a crucial aspect of online work and it is our primary concern for every project. Your information will not be disclosed to any third party without your consent. Yes — we are ready to sign an NDA.

What legal name do you sign under?

We use Sowrav Chowdhury as the full name and The Data Collection as the company name. Additional detail is provided once a project is confirmed.

What happens to our data after the project?

Your data is secure throughout and deleted after project approval. We retain nothing beyond the delivery window unless you ask us to keep it for a follow-up phase.

Do you work with regulated industries?

Yes. We have delivered for clients in financial services, healthcare, insurance and the public sector — including a verified contact list covering all 58 California counties.

Quality & accuracy

How do you ensure the data is accurate?

We prioritise accuracy through meticulous manual data entry and cross-verification. For data cleaning we identify and remove duplicates, correct errors, and standardise formats to ensure high-quality, reliable output. A final QC pass runs before anything is delivered.

What is your policy on bounced or invalid emails?

We aim for complete accuracy and provide free replacements for any invalid or bounced emails reported within 5 days of delivery. We call this the Bounce-Back Guarantee.

How do you ensure leads are current?

We use high-quality tools such as LinkedIn Sales Navigator and Apollo for collection, then verify every email through ZeroBounce. Our process also includes manual checks to maintain data relevance and authenticity.

What is an accuracy report?

A written summary of exactly what changed in your data: duplicates merged, invalid addresses removed, fields standardised, records enriched, and a verification confidence score for each email. It means you can audit our work rather than take it on trust.

Scope & delivery

What formats do you deliver in?

You will receive your cleaned and collected data in your preferred format — Excel, Word, Google Sheets or CSV — ready for immediate use. We can also import directly into your CRM.

What sources can you work from?

PDFs, scanned documents, images, websites, handwritten notes and more. We also handle copy-paste and retyping tasks. We converted 1,000 handwritten pages into structured Excel for one client.

Can you handle large volume projects?

Yes, absolutely. We are equipped to handle both small express tasks and large volume data entry or collection projects efficiently and accurately. Our team of 10 allows batches to run in parallel.

What data points come with a B2B lead?

Company names, websites, contact names, titles, verified business emails, LinkedIn profiles, phone numbers, locations and industry data — all customised to fit your ideal customer profile.

What do you need to start a project?

Your target industry, the specific data points required, source websites if any, your desired output format, and any specific instructions for the work.

My project is small — 3 or 4 hours. Is that a problem?

No problem at all. For projects that do not fit our listed packages, message us directly and we will provide a custom offer tailored precisely to your needs, so you only pay for exactly what you require.

Do you offer post-delivery support?

Yes. We offer prompt support and are available to answer any questions regarding the delivered data. Every project includes 30 days of support.

Can you handle recurring or bulk work?

Absolutely. We handle both one-time and recurring bulk projects. Several clients run monthly maintenance with us — message us to discuss a retainer.

Working with us

How quickly do you reply?

Within one business hour on average, verified across 282 completed orders. Sowrav reads every enquiry personally.

Which CRM platforms do you work with?

HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, Capsule and AgencyBloc. If you use something else, ask — the underlying work is usually the same.

What don’t you do?

We specialise in data operations. We do not provide cold calling or coding services, and we do not resell scraped lists we have not verified ourselves.

Do you provide scraping or directory mining?

Yes — message us with the target and we can discuss feasibility and approach.

Question not answered here?

Ask it directly. Sowrav replies to every message personally, within one business hour.

Last reviewed · We review every page quarterly for accuracy.

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